CANCELLATION AND REFUND POLICY

1.1         If the Attendee cancels their registration for an Event after fourteen (14) days for UK & Two (2) days for India from the Ticket purchase date, they generally will not receive a refund. However, Brilliance Academy/ Emerging Brilliance Academy Pvt Ltd, at its sole discretion, may consider genuine reasons for the cancellation and offer the option to book a future event, subject to an additional payment. Cancellations must be communicated in writing to Brilliance Academy/ Emerging Brilliance Academy Pvt Ltd. BOTH PARTIES EXPLICITLY AGREE THAT IF THE ATTENDEE CANCELS THEIR REGISTRATION FOR AN EVENT WITHIN FOURTEEN (14) DAYS IN UK & Two(2) DAYS IN INDIA FROM THE TICKET PURCHASE DATE, THE REIMBURSEMENT FOR THE TICKET AMOUNT WILL BE PROVIDED IN THE FORM OF CREDIT TO THE ATTENDEE.

1.2         If the Attendee received a complimentary bonus package as part of their Event registration, which they would have otherwise paid for separately, and they avail the benefit of such bonus package before canceling their Event registration, then Brilliance Academy will provide credit, after deducting the equivalent amount of the bonus package from the total registration payment made by the Attendee.

1.3         If the Event is rescheduled or canceled, the Attendee’s registration will either be transferred to the new date, or the Attendee will be provided with a credit equivalent to the Ticket amount received by Brilliance Academy/ Emerging Brilliance Academy Pvt Ltd. This credit will remain valid for twelve (12) months from the date it is issued. Brilliance Academy/ Emerging Brilliance Academy Pvt Ltd shall not be liable to the attendees for any damages, costs, or losses incurred, such as transportation costs, accommodations costs, or financial losses.

1.4         Any decision regarding refund shall be at Brilliance Academy’s/ Emerging Brilliance Academy Pvt Ltd sole discretion. and, when announced, final and conclusive. 

1.5     Default in Payment. In the event that Attendees who have procured tickets for multiple lectures or events default in executing payments for one or all of the said lectures or events, the following provisions shall apply:

a.    Defaulting in payment encompasses the failure to remit the full payment for any lecture or event within the stipulated deadline communicated upon registration.

b.   Upon identification of default in payment, we reserve the right to temporarily suspend access for the defaulting Attendees. This suspension shall extend to any associated individuals on behalf of whom the Attendees purchased the ticket.

c.    The suspension of access will be prompt and without prior notice upon identification of default in payment.

d.   The Attendees in default and any associated individuals shall receive a notification detailing the suspension and specifying the outstanding amount owed.

e.    Access to the suspended lectures/events will only be reinstated upon the successful execution of the outstanding payment by the defaulting Attendees.

f.     We retain the right to pursue legal remedies, including but not limited to debt collection, in the case of persistent and unresolved default in payment.

g.   Any costs associated with legal actions, including attorney’s fees and court expenses, resulting from default in payment shall be the responsibility of the defaulting Attendees.

h.   Defaulting in payment and the associated consequences shall not absolve the Attendees from their obligation to fulfil the outstanding payment, and we retain the right to pursue all available legal remedies to recover the owed amount.

1.6     Deferment in Payment. Late payments and associated consequences shall not absolve the Attendee from their obligation to fulfil the outstanding payment, and we retain the right to pursue all available legal remedies to recover the owed amount. In the event of delayed payment for tickets purchased for lectures or events, the Attendee shall be subject to the following provisions:

a.    The payment deadline shall be communicated to the Attendee upon registration, and it is the Attendee’s responsibility to ensure timely compliance.

b.   If the Attendee fails to remit the full payment by the specified deadline, we reserve the right to impose a late fee, the amount of which shall be communicated to the Attendee at the time of the delayed payment.

c.    Continued delay in payment beyond the specified grace period may result in additional consequences, including but not limited to:

                     i.       Temporary suspension of access to all pending lectures/events.

                   ii.       Notification to the Attendee outlining the suspension, specifying the outstanding amount owed, and providing an updated deadline for payment.

1.7     Suspension of Access. In the event of a default or repeated deferment in payment, access to all lectures/events that are pending commencement shall be temporarily suspended. Suspension of access will include restriction to all pending lectures/events including lectures/events that are fully paid. The Attendee implicated in the default or repeated deferment payment shall expeditiously receive notification outlining the suspension, accompanied by a detailed specification of the outstanding amount owed.

1.8     Reactivation of Access. Upon successful execution of the default or repeated deferment payment, the attendee’s access to their purchased lectures/events shall be automatically reactivated. It is imperative to note that the reactivation process may necessitate up to one (01) business day from the date of payment to be fully effectuated.